Heating / Furnace

Having trouble with your furnace/heat pump/heating system? Before scheduling a service appointment, try these simple troubleshooting steps:

  • Check to make sure that the thermostat is set in the HEAT position.
  • Make sure that the temperature setting on the thermostat is set HIGHER than the current indoor temperature.
  • Ensure that there’s power to the furnace:
    • Try turning the fan to “ON” on the thermostat to test for power to furnace.
    • If no action, reset the breakers at the electrical panel, especially if the thermostat is showing a blank reading.
  • Is there any air coming out of your vents?
    • Always make sure you routinely change out your filters as directed to ensure peak performance.
    • In addition, check all return air grilles and registers. Make sure they are not blocked by furniture and are open and blowing air.

Still not working? Give us a call at 905-428-0146


Problem: My gas furnace is not heating my home.
Solution: The first thing to check is your thermostat. Is the temperature setting too low? If it is below the temperature of your home, your system will not turn on. If your programmable thermostat isn't starting at the correct time, check to make sure it's not the cause. Also check that your furnace’s pilot light is still ignited.

Problem: My gas furnace continually cycles and doesn’t seem to produce much heat.
Solution: The most likely culprit here is a clogged filter. Follow the steps above to replace your filter. Other problems may be located in your blower or burners. Have a professional inspect them if replacing your filter does not work.

Problem: My electric heat pump continuously cycles.
Solution: The first thing you should check is whether your system’s filter is clogged. It could also be caused by a malfunctioning blower. If neither of these are the problem, have a professional check your outdoor coil. An obstruction or build-up of material may cause your system to cycle repeatedly.

Why Choose Brown’s Home Heating and A/C?

Because your comfort is our top priority.
We offer only top quality cooling & heating system products installed by licensed, bonded and certified technicians-hand selected by our owner Steve Brown. We give free up front pricing with NO hidden costs, and we stick to our original estimates. Contact us today for a free, no obligation assessment and find out what our Durham Region / GTA cooling specialists can do for you. We appreciate your business and we look forward to serving you!

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